Contact Cotopaxi Customer Service
Cotopaxi Phone Numbers and Emails
Toll-Free Number:
-
(844) 268-6729
Customer Service:
-
(385) 270-8811For Text
Cotopaxi Emails:
Business Sales
Wholesale Program
Complaints/ Feedback
Customer Service
Contact Information
Cotopaxi Website:
Cotopaxi Help Center:
Corporate Office Address:
Global Uprising PBC dba Cotopaxi
74 S. Main Street
Salt Lake City,
Utah
84101
United States
How Good is Cotopaxi's Customer Service?
Summary of Cotopaxi Customer Service Calls
204
TOTAL
CALLS
CALLS
06:49
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cotopaxi?
Shipping and Delivery Question:
- “Order hasnt shipped”
- “Wrong shipping address”
- “Shipping”
Return/ Replace Question:
- “Purchase Return”
- “Replacement Part”
- “Exchange”
Request for Information Question:
- “Order questions nothing bad”
- “I want to find out if my order will arrive before I leave to go overseas on September 11.”
- “Question about jacket I bought”
Payments and Charges Question:
- “Charge dispute”
- “Problem with total charged”
- “Asking about 15 % discount”
Product/ Service Question:
- “Product questions”
- “Products did not arrive”
- “Product info”
Staff Question:
- “Customer service”
Activation/ Cancellation Question:
- “Cancellation”
Refund Question:
- “Refund”
Other Question:
- “Apartment #”
- “Asking for a part”
- “Color options”
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Cotopaxi