Cotopaxi Phone Numbers and Emails

Toll-Free Number:

  • (844) 268-6729
Send Message

Customer Service:

  • (385) 270-8811
    For Text

Cotopaxi Emails:

Business Sales
Wholesale Program
Complaints/ Feedback
Customer Service
Is this your business?

Contact Information

Cotopaxi Website:

Cotopaxi Help Center:

Corporate Office Address:

Global Uprising PBC dba Cotopaxi
74 S. Main Street
Salt Lake City, Utah 84101
United States

Cotopaxi Rating Based on 8 Reviews

Rating details

more details
Turnaround Time
Advertised vs Delivered
Customer service

Rating stats

Rating trend

How Good is Cotopaxi's Customer Service?

Joeanna Yoj
Joeanna Yoj
Feels Disappointed | Aug 12, 2023

You can’t get a hold of them your email and they will get back to you one in three days and that’s not true. you call and they won’t answer

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Brielle M Pem
Brielle M Pem
Feels Disappointed | May 28, 2023

awful, god awful

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Viki K Xtb
Viki K Xtb
Feels Disappointed | Oct 22, 2022

I can not get a hold of anyone. So, customer service is very poor

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Summary of Cotopaxi Customer Service Calls

06:49 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cotopaxi?

Shipping and Delivery Question:

  • “Order hasnt shipped”
  • “Wrong shipping address”
  • “Shipping”

Return/ Replace Question:

  • “Purchase Return”
  • “Replacement Part”
  • “Exchange”

Request for Information Question:

  • “Order questions nothing bad”
  • “I want to find out if my order will arrive before I leave to go overseas on September 11.”
  • “Question about jacket I bought”

Payments and Charges Question:

  • “Charge dispute”
  • “Problem with total charged”
  • “Asking about 15 % discount”

Product/ Service Question:

  • “Product questions”
  • “Products did not arrive”
  • “Product info”

Staff Question:

  • “Customer service”

Activation/ Cancellation Question:

  • “Cancellation”

Refund Question:

  • “Refund”

Other Question:

  • “Apartment #”
  • “Asking for a part”
  • “Color options”

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